What personal information do we collect?
When registering on our Web site, users must provide their email address, username and their age. These data points are the only information required by our registration process.
Once registered, each user has the option, but is not required, to complete an account profile that includes the following additional information: first name, last name, street address, city, state/province/region of residence, and country of residence, gamer IDs, phone number, gender and some psychographic inputs. Our Web site includes, or may include, communications tools such as forms, forums and chat where it may be sometimes possible for users to provide personal information that is visible to other users. Additionally, at our in-person events, we, our third party partners, the media, and/or other Super League members may from time to time take photos, videos, or audio recordings of those in attendance. When you use our Web site to purchase items or register to attend or participate at events we may also collect billing information such as a credit card number and billing address.
When do we collect information?
We collect information when you register at www.superleague.com, when you complete and submit any of the optional information included in their account profile, when ]you make purchases, when you play games, and when you interact with customer support. At our in-person events, we, our third party partners, the media, and/or other Super League members may wish to take photos, videos, or audio recordings of those in attendance.
How do we use your information?
We use the information you provide us:
- To personalize your online experience.
- To determine your age.
- To respond to inquiries and requests.
- To administer site features such as match-making or in-site communications.
- To process transactions, fulfill orders, and prevent transactional fraud.
- To send periodic emails regarding offers and opportunities.
- To monitor and improve our site and services, support our internal operations, and for internal analysis.
- To protect the security and integrity of our site and business.
- As required by law.
- In other ways that are standard industry practice and do not conflict with your expectations.
How do we protect your information?
We use reasonable physical, electronic, and managerial procedures to safeguard and secure the information we collect. Our Web site is scanned on a regular basis to detect and address security vulnerabilities. We regularly scan our site and systems for malware. We maintain personal data information on secured servers only accessible by a limited number of persons who have special access rights to such systems, and are contractually required to keep the information confidential. Sensitive data is encrypted. We maintain the confidentiality, security, and integrity of the personal data and information we collect by taking reasonable steps to release such information only to parties capable of maintaining its confidentiality and security (see “Do we share your information?” below). We retain the personal information we collect for only as long as is reasonably necessary to fulfill the purpose for which we collected the information. After that, we ensure that the collected personal information is deleted in a manner that safeguards against a security breach and protects against its unauthorized access or use, though it is possible your information may persist as residual copies or in our backup systems for some time after we have directed its deletion. We also use Secure Sockets Layer (SSL) protocol on your account information and registration pages to protect sensitive personal information. Financial transactions are processed through a certified backend provider and are not stored or processed on our servers.
Do we use ‘cookies’?
If you disable cookies (turn them off), some features on our website may be disabled, and some of our services may not function properly. However, many site features may also remain available even if you disable cookies.
Do we share your information?
We do not sell or otherwise share your information with any third parties, except for the limited purposes described below.
Service Providers: The personal information we collect may be transferred, disclosed, or shared with services engaged by us to support our internal operations (such as payment processing or mail/email distribution), and to perform other technical and processing functions (such as storing data, maintaining data integrity, programming operations, user services or technology services). We may provide these services information we collect as needed to perform their functions, but they are prohibited from using that information for other purposes, and they specifically agree to maintain the confidentiality of such information. Some of these providers, such as payment processors, may request additional information during the course of offering their services. Before you provide additional information to third party providers, we encourage you to review their privacy policies and information collection practices.
Law Enforcement Safety: We may access, preserve, and/or disclose the information we collect and/or content you and/or your child provides to us (including information posted to our insite communications tools) to a law enforcement agency or other third parties if required to do so by law or with a good faith belief that such access, preservation, or disclosure is reasonably necessary to:
InSite Communications Tools:
Our Web site includes various in-site communications tools (e.g., forums, comments, or chat). Please be aware that anyone may read postings on certain in-site communications tools. Any information which is posted to such insite communications tools could include personal information, which would be disclosed and available to other users of that tool, and would not therefore be private. Super League cannot guarantee the security of information that any user discloses or communicates online in public areas. Those who do so, do so at their own risk. We reserve the right to monitor the content of our in-site communications tools. If age inappropriate material or potentially identifiable information is seen, it may be removed or edited by us for security, privacy and/or legal reasons. We will not republish postings from our in-site communications tools elsewhere on the Web.
Super League and its staff and other representatives maintain accounts on various social media sites (e.g., Instagram, Facebook, Twitter, and YouTube). Photos, videos, and audio recordings of those who attend our in-person or in-theater events may be posted by Super League or re-shared (if posted by other users) on Super League’s social media accounts, in accordance with the terms of the release you may sign in connection with such an event, or the consent you give as a result of purchasing a ticket and attending the event.
If during the normal course of our business another entity acquires Super League or any of our assets, personal information we have collected may be transferred to that entity. Additionally, in a bankruptcy or reorganization, such information may be considered an asset and may be transferred or sold.
How do I consent to and control your use of my personal information?
We strive to give you access to your personal information, and if that information is wrong, to allow you to update it easily or delete it (unless we’re required to keep that information for legitimate business or legal reasons). Should you wish to access or request deletion of any of the personal information you have provided us, please contact us at:
Super League Gaming, Inc.
2906 Colorado Ave.
Santa Monica, CA 90404 USA
We may reject requests for access or deletion of personal information if they are unreasonably repetitive, require unreasonable technical measures (such as changing our business practices or developing new functionality), put others’ privacy at risk, or would be unreasonably impractical. We will not charge you for accessing or correcting your personal information except if doing so would require unreasonable expense to us. Though we will do our best to honor your request to delete data, it is possible your information may persist as residual copies or in our backup systems for some time after we have received and acted upon your request.
Our commitment to children’s privacy:
Protecting the privacy of children is of paramount importance to us. We understand that users who are under 13 years of age need special safeguards and privacy protection. It is our intent to fully comply with the Children’s Online Privacy Protection Act (COPPA).
Linking to and embedding from third party sites or services:
Can I visit your Web site anonymously?
How can I make changes to my personal information?
You can update your personal information at any time by logging into your account.
How does our Web site handle do not track signals?
We honor do not track signals and do not track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.
Does our Web site allow third party behavioral tracking?
We do not allow third party behavioral tracking.
Where is the information you collect physically stored?
Our Web site is operated and managed on decentralized cloud-based server clusters maintained and provided as a service by 3rd parties. Those 3rd parties have strict guidelines in terms of service levels and data access. These restrictions meet industry standards and are being utilized with same terms and guidelines as some of the most highly trafficked websites in the world.
How will I be notified in the event of a data breach?
Should we learn that a data breach has occurred, we will notify users within 7 business days via email, and within one business day via notice posted to our Web site.
Can I opt out of Super League emails?
Yes. If at any time you would like us to stop sending emails, just ask by sending an email to email@example.com. We will promptly remove you from all of our mailing lists, or any you may specify.
What if I have further questions?